Coaching Testimonials

Coaching Testimonials

Mezzo Labs Case Study

Happiness Express works with a variety of industries, professions and people. From high tech and manufacturing to hospitality and finance, including many FTSE 100 and Fortune 500 brands, as well as small-medium-sized companies and entrepreneurs. Read the Case Study – Coaching for All at Mezzo Labs about how Happiness Express has been increasing employee happiness and productivity at this data analytics firm.


Happy Clients


I can now see the wood for the trees

“I came to coaching to seek clarity on whether or not to change my career and which direction to take. It was good to have a “listener” who could pick out recurring themes and key topics whilst I just talked about an issue – too often when performing any self-analysis it’s difficult to see the wood for the trees, and Sarah did an excellent job of replaying back what I had said in a succinct format that really exposed the core of any issues. I gained a set of tools to help unblock previous ways of thinking, and I defined steps that are moving me closer to my desired outcome.”
– Paul, product manager

I defined my leadership style

“Sarah from Happiness Express helped me to develop my own leadership style consistent with my values and aspirations. She is a great listener and quickly understood the challenges I face in my business. She helps to get a wide-angle view on the business whilst at the same time dealing with the day-to-day challenges of managing and leading a business. I have no hesitation in recommending her for group or one-to-one coaching and leadership development.”
– Gordon, director

Helping Generation Z promote their personal brand

“I found this workshop extremely beneficial. It has opened my eyes on how vital a strong LinkedIn profile is.” – Divine Brown, A-level student
“It was a very informative workshop which helped increase an interest in LinkedIn, which will help me connect with future employers.” – Lydia L, student

“Really helped me understand more of the do’s and don’ts of LinkedIn despite me being quite an active user.” – Abdullah Patel, sixth form student and student IT technician
“Thank you so much for hosting! You gave a great overview of LinkedIn and some really practical tips for its use.” – Lauren O’Leary, project manager, Employment Pathways
“Great session on how to use LinkedIn and how it can help open new doors. Great to make yourself known. Clear and concise session by Happiness Express.” – M.A. Miah, project accountancy assistant

Powerful questions to probe deeper

“I wanted to remove barriers in my thinking and change my negative beliefs. To my surprise, it has really worked as I am now more positive, avoid procrastination and get out of dips quicker. One technique Sarah taught me is to write down what’s gone well work-wise and to review those positives regularly. Her powerful questions helped me see what I really want. One of them was, “What would be the impact of just lazing around and relaxing for the next six weeks?”. It’s been helpful to have someone probe deeper than I would myself! I always left the session with one or two really good take-aways that have stuck with me. The session I remember most is the one where I came to the session without a topic, as all was going well with my business. Sarah asked, ‘What did you do to make things go well and how can you remember this when things are not going well?’ and that was such a powerful approach. I have a better sense of my goals and they’re more authentic to me. As a result, I have a much clearer direction for my business.”
– Inge Woudstra-Van Grondelle, Expert Diversity & Inclusion, W2O Consulting

Building confidence with mock interviews

“Sarah helped me clarify and build bridges between two quite different professional strands, mindfulness training and town planning. I appreciated how patient, attentive, professional and friendly she has been through this process. In particular, the mock job interview sessions lent me lots of confidence prior to a job interview. The suggestion to explore mind-mapping has proved particularly valuable in clarifying a future direction for ‘mindfullife’. Sarah’s natural positivity made the sessions a pleasant experience. She has provided lots of excellent tips to follow up which made each session part of a broader process of clarification. I have already recommended Sarah to friends and intend to keep in contact with her in the future.”
– Dean Wooding, town planner & mindfulness trainer

The right tool for the right situation

“Sarah was excellent at listening and understanding the issues. She very quickly got to the crux of my issue. The work she did with me was extremely tangible. She helped me set goals, and together we checked and verified in each session if I was closer. She helped me find the right tools to use for the right situations. She broke down the bigger issue into smaller manageable chunks and helped me find out how to deal with each one. I have gained more confidence in myself and know that when I face difficulty, I will be able to use the tools and techniques I learned with Sarah. And the best part of working with Sarah is that I actually watched myself succeed at the goals we set. This in turn boosted my confidence to set more goals to achieve. Thank you Sarah.”
– Tauneel McKay, IT director

The power of visualisations

“I arrived at coaching with a whole array of thoughts and worries, but the mantras and visualisations were very powerful and helped me to move from a negative to a positive mindset. Now I can practice these exercises any time I need them. The impact of coaching has been far-reaching. I’m much more grounded in the present, I’m more positive and confident and I’ve even gained some new clients for my business. I’m certainly not the same person that started coaching six weeks ago! I have a much more optimistic outlook on life. My experience with Sarah has left me in no doubt that I’d recommend her and I’ll likely return to her in the future.”
– Zena, professional organiser

Coaching helped me get a bonus!

“Several years after our coaching sessions ended I’m still benefiting. I recently received a big bonus, which was related to a development plan I had created with Sarah and followed ever since. So THANK YOU for that! The coaching set the first stones for me to change my career.”
– Nancy, account manager

I’ve enhanced my decision-making

“Sarah has a gentle, warm and persistent style of coaching. She has a gift for getting to the essence of the issue! She assisted me to clarify my goals up front and guided the session to ensure we both stayed on target. She acted as a great anchor during our coaching sessions, rigorously holding me accountable to what was most important to me. She modelled great time management. She also modelled the importance of clarifying goals up front, which facilitated us both to benchmark my progress during our sessions together. Sarah assisted me to prioritise the “big rocks” and our coaching sessions provided me with the space (in a hectic schedule) to do that. As a result, I have been more present to my values when making decisions. Sarah’s coaching has enhanced my decision making process and assisted me to prioritise what is most important. Thank you!”
– Rachel Dungan, The Pharmacist Coach

I can handle the crazy times!

“I see so much clearer now and don’t waste my time on things that are not urgent or important. I now have the right tools to set my priorities and to handle the crazy times. Sarah is an excellent coach and stayed true to her company name – she made me a happier person!”
– Andrea Kaltenbrunner, financial controller

I developed my personal brand

“Sarah has been pivotal in recalibrating my ambitions, goals and development areas when I was at a crucial crossroad in my career. Her approach is as results-driven as it is human, with a deep personal commitment to achieve the targets that we defined together. Throughout the process, Sarah has challenged me, or slowed me down as necessary, helping me develop my unique personal brand and a new perspective on a healthy work-life balance.”
– Tina Solos, global business applications manager

Set boundaries, delegate, prioritise

“Sarah helped me to zero in on key problem areas, such as setting boundaries, delegating and prioritising. I now feel comfortable managing my team, I’m better at giving and receiving feedback and I’ve freed up more time to do what’s important.”
– Anthea, assistant to director

I now have confidence in my abilities

“I came to coaching wanting to improve my confidence. Prior to the sessions I tended to second guess myself and give myself a hard time, but the coaching helped me to find trust and confidence in my abilities. The reasoning and strategies used during and in between the sessions helped me overcome my confidence wobbles. And the more I got on and simply did things, the more I achieved”
– Joanne, legal advisor

Career coaching helped me reach closer to my goals

“Sarah was my career coach facilitating my transition into the UK. During this time I have had the honour to work very closely with her. She is an expert at her subject with very high level of integrity. Her ability and dedication to provide solutions to challenges is exemplary. Sarah is a very hardworking and focussed professional. In my opinion, she possesses the most invaluable attributes – “trust, transparency and initiative”. She has added great value in helping me reach closer to my goals.”
– Amitaabh Bakshi

I overcame my fear of flying

“I came to NLP coaching for help with my fear of flying. I am happy to report that I feel much more confident and my panic attacks have subsided significantly. I have managed to make long journeys that were previously very difficult for me and I am looking forward to my holiday in the Maldives with a renewed positivity. I have a confidence in myself now that was previously missing. Many, many thanks Sarah!”
– Vicky Ward, university administrative assistant

The benefits are tangible

“I really enjoyed the Happiness Workshop. It was both informative and practically focused. All the tips that Sarah shared can be easily adopted and immediately applied, and the benefits are tangible and quickly demonstrated.”
– Niki, senior talent and development manager

You’ll learn to love yourself!

“Sarah makes you want to love yourself and everyone else because the alternative (now) seems so unappealing.”
– Shanelle, digital marketing consultant

A space for insights and action

“Lovely style. A very engaging workshop.  Sarah has a wonderful way of promoting dialogue, creating space for insights and generating action.”
– Dani Matthews, partnerships manager

Positive habits have been formed

“My plans for my business are now real rather than vague thoughts and, more importantly, positive habits have now been formed that will be sustained beyond the coaching sessions”
– Liz Aiken, business and personal coach, trainer and photographer

I found the right answers

“The sessions gave me energy, motivation and self-confidence… Sarah helped me find the right answers, simply by asking the right questions”
– Mieke Bruins, event manager

I found my future

“Sarah made me feel comfortable and able to open up and be honest. She pushed me to reach below the surface and helped me find the true answer regarding my future”
– Catherine McKinven, airline purser

My self-perceptions have evolved

“I am amazed to look back at how my self-perceptions have evolved in only six sessions!”
– Rachel, consumer testing manager

A wealth of international experience

“The workshop gave me insight into various areas of my life. I was shown how easy it would be to ‘tweak’ some areas to afford more enjoyment. Sarah has a wealth of experience internationally both in terms of clients and their culture. She is seriously well-trained and I feel comfortable recommending her to my network, whether it’s a large corporation needing some company training or individuals that need a third party to enable them to lead a better life. Truly a happiness experience!
– Lucy Long, WPA health insurance provider

Results-oriented coaching

“Sarah’s coaching is results-oriented. Our sessions were highly focused on my objectives and tailored to my individual motivators and concerns. Sarah would tap into her repertoire of coaching tools and experiences, and then apply what she thought would yield the best results for me. Sarah was able to connect with me quickly and ascertain what would help me achieve my goals. A thorough, intelligent, resourceful and focused coach. I hope to work with her again soon.”
– Jill

I’m realising my potential

“I’ve surpassed all previous efforts. I can now realise my potential in a long-term, manageable manner. Five stars to Sarah!”
– Cliff, dentist

I’m energized!

“This is the first time that I’ve re-read my notes immediately following a workshop. I’m transferring the most important take aways to post its and putting them around my screen as reminders. I am back at work and energized!”
– Tauneel McKay, IT director

I have a more positive outlook

“Through the coaching sessions I have learned to be kinder to myself, to accept that sometimes performing at 90% is also OK. The various coaching models and tools we worked with have helped me to develop a more positive outlook. It really feels like the burden on my shoulders has been lifted.”
– Nancy, meeting manager


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Happy Clients

“I’ve freed up more time to do what’s important”
– Anthea, assistant to director

“Sarah makes you want to love yourself and everyone else”
– Shanelle, digital marketing consultant

“It feels like the burden on my shoulders has been lifted”
– Nancy, meeting manager

“I can unreservedly recommend Sarah to companies and individuals”
– Lucy, health insurance provider

“Sarah has helped me develop my unique personal brand”
– Tina, global business applications manager

“I now have the right tools to set priorities and handle the crazy times”
– Andrea, financial controller

“All the tips can be easily adopted and immediately applied, and the benefits are tangible and quickly demonstrated”
– Niki, senior talent and development manager

“The coaching tools have helped me develop a more positive outlook”
– Nancy, meeting manager

“I have a confidence in myself now that was previously missing”
– Vicky, university administrative assistant

“I recently received a big bonus, which was related to a development plan I had created with Sarah and followed ever since.”
– Nancy, account manager

“I am amazed to look back at how my self-perceptions have evolved in only six sessions!”
– Rachel, consumer testing manager

“I’ve surpassed all previous efforts. I can now realise my potential in a long-term, manageable manner. Five stars to Sarah!”
– CP, dentist

“I learned techniques to become calm in stressful situations”
– Tauneel, IT director

“Sarah helped me focus on what I want and how to get there”
– Michelle, creative director

“Sarah has a wonderful way of promoting dialogue, creating space for insights and generating action”
– Dani, partnerships manager

Contact Sarah

Mobile: +44 (0)77 170 172 39