The PQ Reps – particularly the listening one – are a great technique for quietening my mind, and as an added benefit can help me fall asleep!Through the programme, I discovered my Saboteurs and gained a better understanding of others’ Saboteurs. This has helped me increase my empathy towards them, and by following the programme in a Pod with work colleagues, I improved those relationships too.The thought process of finding the gift in any situation, however bad it might be, has helped me recently turn a difficult situation into some good.I had an aha moment when dealing with an emotive issue with a friend. I found myself being much more balanced in my discussion, using empathy and compassion and finding the gift in a potentially ‘bad’ situation. This led to a much more positive and innovative conversation.I’m so much kinder to myself now and I’m better able to play down little things that would previously have become big things to worry about.”

– Claire, head of central finance